PTS DVD now available
The interactive PTS training DVD is now available to individuals delivering PTS training to their organisations. To apply for a copy please fill in the form.

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Latest News

New this month

20 August 2008	Re-writing the rules: your feedback counts Thank you to everyone who took part in the six-month study led by the Rail Safety and Standards Board which got to the bottom of why signallers and drivers don’t use standard words and phrases – this is the largest survey of its kind ever conducted. Read more here
20 August 2008	OPSWEB registered users breaks through 5000 mark OPSWEB has gone from strength to strength since its launch in November 2007; its registered users figure has now broken through the 5000 mark. Read more here
04 August 2008	Last chance for training Fantastic feedback, strong safety messaging and only eight months to go – the Network Rail Advanced Communications training course is still open to all Network Rail and Train Operating Company frontline managers who do not want to miss out. Read more here
04 August 2008	New manual, new standards Network Rail staff will be expected to meet a higher standard of voice communications from December when changes are introduced to the Operations Manual. Read more here
04 August 2008	Competencies on track A framework is now in place for the launch of a professionally recognised Communication Competencies qualification – due for launch in July 2009. Read more here

Free Briefing Materials

	Core Training Package A presentation that covers what the Rule Book requires from railway safety communication. Download it here
	Confirming Understanding An in-depth look at why misunderstandings happen and how to overcome them. The presentation includes a video re-enactment of a terrifying near miss that took place in Bletchley in January 2006. Download it here
	Planning Communications There are many situations in life when we think about what to say and how to say it, before we say it. This presentation looks at how planning ahead helps us to improve communication on the railway, too. The presentation includes example recordings. Download it here

Useful Information

RED 21 DVD

The main focus of RED 21 is hand signalling. There are two reconstructions of SPADs within the programme which highlight the risks of misunderstanding, and take a close look at the role of the hand signaller. To view the trailer or to download the Briefers’ Notes please click here.

ASSESSING SAFETY CRITICAL COMMUNICATIONS CD-ROM

The interactive course which helps you apply Network Rail's model for assessing safety critical communications is now available across the whole rail industry. The CD combines videos, illustrations, voice recordings and interactive exercises to help you assess communication skills. To find out more and order your free copy click here.

Valuable Voice Communications Training

Enhance your skills on voice communications and meet industry associates you don’t generally mix with. Courses are free and of great value to all, especially drivers and guards. Find a course near you and book your place.